Collection of information

We collect the following information when you:

  • Fill out a reservation or contact form
  • Browse our website
  • Interact with us by phone, email or social media

Data collected may include:

  • Name, first name
  • Email address
  • Phone number
  • Mailing address (if required for service)
  • Payment information (processed via a secure platform)
  • Booking details (date, time, location, event type)

🎯 2. Use of data

Your information is used only for the following purposes:

  • Manage your reservations and requests
  • Communicate with you regarding our services
  • Improve your user experience
  • Send promotional offers (if you have consented)
  • Comply with our legal and tax obligations

🔒 3. Data protection

We implement technical and organizational security measures to protect your data against:

  • Unauthorized access
  • Disclosure
  • The modification
  • Loss or destruction

Online payments are processed through PCI-DSS certified platforms.

🤝 4. Sharing data

We do not sell or rent your personal data. It may only be shared with:

  • Trusted partners (e.g. payment platform, drivers)
  • Legal authorities if required by law

All our partners are required to respect the confidentiality of your data.

🌍 5. Cookies and similar technologies

Our site uses cookies For :

  • Improve navigation
  • Analyze traffic
  • Customize content

You can manage your cookie preferences through your browser settings.

📱 6. Your rights

In accordance with the Privacy Act (Quebec) and at General Data Protection Regulation (GDPR) if applicable, you have the right to:

  • Access your data
  • Correct your data
  • Request deletion of your data
  • Withdraw your consent at any time

To exercise these rights, contact us at: [contact email address]

📞 7. Contact

For any questions regarding this policy or your personal data:

info@jlmroyaltransport.com Phone: (263)-362-4249